Double Time Docs LLC Privacy Policy

Protecting your private information and the information you submit to us is our priority. This Privacy Policy applies to https://doubletimedocs.com and all of its subdomains and Double Time Docs LLC and governs data collection and usage.

For the purposes of this Privacy Policy, unless otherwise noted, all references to "DTD", "site" and "us" include https://doubletimedocs.com and all of its subdomains and Double Time Docs LLC. By using the DTD websites and submitting information to us, you consent to the data practices described in this Policy. All references to "you", "your" and "user" mean anyone, including an individual, school district or private business who engages with DTD to use its software and services. The DTD software generates documentation about a person, based on user input. The term "student" below refers to the person about whom this documentation is written.

FERPA Compliance

In this Policy we address the following requirements under FERPA, as well as other FERPA guidelines and requirements:

  • We disclose what types of student data are collected and for what purposes we use or share this information.
  • We give users direct control over data they share with us
  • We do not use student data for any reason other than the legitimate education purposes for which it was shared with us.
  • Data we collect and store is readily accessible to you. Under FERPA, parents and eligible students (generally students aged 18 and over, or any student in post-secondary school) must be able to access the student's education records upon request to the school. We support such access for the purposes of review and correction.
  • We do not share student data with third parties, unless authorized by you or required by law.
  • We do not keep data beyond the period necessary to perform our services for you.

Collection of Your Personal Information

In order to better provide you with products and services offered on our site, DTD may collect personally identifiable information, such as your:

  • First and last name
  • Physical mailing address
  • E-mail address

DTD will only collect data necessary to fulfill its duties as outlined in this Policy. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include: (a) registering for an account on our site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our site.

Use of Your Personal Information

DTD collects and uses your personal information to operate its website(s) and deliver the services you have requested. We will use this information only for the purposes of fulfilling our duties and providing services under this Policy, for improving services under this Policy and for communicating with you in relation to services and/or products you have requested from us.

Collection of Student Personally Identifiable Information (PII)

While using DTD and creating your student documentation, you may optionally input your student's first and last name and other personally identifiable information (PII). This information is not extracted by DTD or stored in our databases separately from its context within your documentation. It is never sold, rented or otherwise transmitted to 3rd parties. DTD will not use any data to advertise or market to students or their parents.

Data Security

DTD secures data from unauthorized access, use or disclosure. DTD will store and process data in accordance with industry best practices. This includes appropriate administrative, physical, and technical safeguards to secure data from unauthorized access, disclosure, and use. DTD will conduct periodic risk assessments and remediate any identified security vulnerabilities in a timely manner. DTD will provide prompt notification to you in the event of a security or privacy incident.

DTD subcontracts with Amazon Web Services (AWS), a highly secure and robust cloud computing infrastructure. AWS has instituted a FERPA Compliance Program. You can read about it here.

The DTD software utilizes SSL technology which securely encrypts all data being transmitted between your web browser and our servers. We regularly implement security patches and upgrades to our software and to the 3rd party software we utilize.

De-identified Data

DTD may use de-identified data for product development, research, or other purposes. De-identified data will have all direct and indirect personal identifiers removed. This includes, but is not limited to, name, ID numbers, date of birth, demographic information, location information, and school name or ID. Furthermore, DTD agrees not to attempt to re-identify de-identified data and not to transfer de-identified data to any party unless that party agrees not to attempt reidentification.

Data Mining

DTD will not mine Data for any purposes other than those agreed to by the parties. Data mining or scanning of user content for the purpose of advertising or marketing to students or their parents is not performed by DTD.

Data Accessibility

We support student access to their information through you. Any data held by DTD will be made available to you upon request. DTD will not provide access to data directly to students or their parents.

Data Retention and Destruction

We delete user data 18 months after the user has terminated their account. A notice will be sent to you via email a minimum of 30 days before we delete such data. The data may be used by us during that time only for purposes covered under this Privacy Policy.

DTD will ensure that all data in its possession and in the possession of any subcontractors, or agents to which DTD may have transferred data, are destroyed or transferred to the user under the direction of the user when the data are no longer needed for their specified purpose, at the request of the user.

Sharing Information with Third Parties

You understand that DTD will rely on one or more subcontractors to perform services under this Policy. DTD agrees to share the names of these subcontractors with user upon request.

DTD does not sell, rent or lease its customer lists or student information to third parties.

DTD may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to DTD, and they are required to maintain the confidentiality of your information. If DTD shares data with these trusted partners for the purposes listed above, all identifying student information is removed and not shared.

DTD may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DTD or the site; (b) protect and defend the rights or property of DTD; and/or (c) act under exigent circumstances to protect the personal safety of users of DTD, or the public.

DTD engages in contracts only with third parties that have privacy policies consistent with our privacy policy. This will apply in the case of change of control of Double Time Docs such as, for example, a merger, acquisition or reorganization.

Tracking User Behavior

DTD may keep track of the websites and pages our users visit within DTD, in order to determine what DTD services are the most popular. This data is used to deliver customized content and advertising within DTD to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by DTD. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DTD website.

Use of Cookies

The DTD website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DTD services.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

E-mail Communications

From time to time, DTD may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from DTD or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from DTD, you may opt out of such communications by clicking on the unsubscribe link contained in all non-account-related emails from DTD.

Changes to this Statement

DTD reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and by updating any privacy information on this page. A popup notice will be placed on our site which will ask for your consent to the changes. Your continued use of the site and/or services available through this site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

DTD welcomes your questions or comments regarding this Privacy Policy. Please contact us at:

Double Time Docs LLC
44 Greenmeadow Road
Pleasantville, New York 10570

Email Address:
info@doubletimedocs.com

Telephone number:
630.708.8501

Effective as of September 18, 2023